Frequently Asked Questions

Q: Are there special rates for groups?

Groups that need 10 or more room-nights have a preferential rate.

Fairmont Le Manoir Richelieu has 405 guest rooms including 10 Suites.

Visit our Venues page to view capacity chart.

Groups that need 10 or more roomnights have a preferential rate.

Please send all event requests to [email protected].

Banquet menus are accessible on our banquet menu page.

Yes service dogs are permitted.

There are ten rooms equipped for physically-challenged guests. Some have widened doorways for wheelchairs. Tub benches and raised toilet seats are available through Housekeeping. Wheelchairs can be obtained through Security.

Yes. Check out our Accessibility page for more details.

Caring for our valued guests and employees is our top priority. To learn more about the extensive measures we are taking to safeguard, protect and care for you, visit Accor’s ALL Safe and Well website.

Yes our fitness centre is open 24/7.

Access to the pools, gym, tennis court, badminton, volleyball, basketball and miniature golf will remain available after 4:30 p.m. Please contact a lifeguard at the pool desk to pick up the necessary equipment in the absence of the front desk staff. The children’s room, the gaming room, the arcade, the fishing activity, the cinema and the rental counter are closed after 4:30 p.m.

Friday from 8:30 a.m. to 10:00 p.m.
Saturday to Sunday from 7:00 a.m. to 10:00 p.m.

The pools remain open every day from 7am to 10pm.

Yes, For more information or reservations, visit Moment Spa at Fairmont Le Manoir Richelieu or contact us at 418 202-0722.

Please contact us for more information.

Indoor valet parking: $39 CAD including taxes per night, in and out privileges.
Indoor valet parking: Free for non-hotel guests eating at one of our restaurants. A special stamped coupon will be given by the doorman.
Outdoor self-parking : Free

The Fairmont properties in the Québec province have installed electric vehicle charging stations in partnership with Hydro-Québec’s Electric Circuit. Electric vehicle users can now drive worry-free, knowing that a public network of charging stations is available to meet their needs. Our charging station is located in the indoor parking.
Notice to snowmobilers: The Fairmont Le Manoir Richelieu is a true paradise for snowmobilers. For those who have booked the Ski-Doo Package, a heated indoor parking for one or two snowmobiles is offered free of charge with any of our package reservations. Additional snowmobile: $20 per night.

Quebec City Jean Lesage Airport is located 157 km from Fairmont Le Manoir Richelieu .

Travel time is approximately 2 hrs by car.

Fairmont Le Manoir Richelieu is located at 181 Rue Richelieu, La Malbaie, QC G5A 1X7.

Visit our Contact Us page for detailed directions.

No smoking is not permitted on property.

Make the most of your stay with our resort fee including the most popular activities available on the hotel site! In addition to the basic inclusions, a whole world of options is available to you. The resort fee is $35 per room and per night.

Dogs are allowed for $60 /night and per room. Please note, that the dogs are not to be left unattended in the room.

Yes. Bell staff is located at the Main Entrance of the hotel and is available until 11:00 p.m.

To change or cancel a reservation, you must first read the sales conditions for the reserved rate because some rates have specific conditions for changes or cancellations. Visit the Accor website for more information or contact us directly.

Yes. The Concierge is located in the Lobby and is available seven days a week all year-long.

Check-in time is 4:00 p.m.
Check-out time is 11:00a.m.

You can contact us online or by phone, fax or email.

Telephone: +1 418 665 3703
Fax: +1 403 762 5755
Email: [email protected]

Visit our Contact Us page for details.